Keysight is hiring for Technical Support Engineer | Apply Soon
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Technical Support Engineer
Job Type: Regular
Job ID: 44450
Nature of work
Provides engineering support to customers, customer support personnel, and field support personnel on system and product issues. Works with customers and company personnel to define technical issues, determine solutions, and assist customers in implementing solutions. Provides technical feedback to engineering regarding product changes/enhancements. May support third party products and may be called on site to assist with complex technical solutions requiring changes to core functionality, code and system operation. Creates tests, tools, and diagnostic procedures for use by product support personnel. Technical product documentation can check quality. Leverages post-sales interactions with customers to investigate and qualify further revenue opportunities. Transactions can book sales opportunities and provide highly qualified leads for sales.
Works on technical support assignments with clearly defined objectives
Solves problems of limited scope and complexity
Bachelor’s or Master’s degree or university degree or equivalent.
No prior experience is necessary; May have 2 years relevant experience.
Schedule: Full Time (F)
Travel Required: No
Employment Program: Regular
Duration (Temporary Position Only): Not applicable
Candidates may be considered to work from the following locations:
APAC : India : Karnataka : Bangalore
Job ID : 44450
Job Categories: Technical Support, Technical Support Engineer, Engineer, Field Service, Technology, Engineering, Manufacturing, Customer Service
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We’re dedicated to providing tomorrow’s test technologies today, enabling our customers to connect and secure the world with their innovations.
Bringing new technologies to market requires the ability to see the unseen, to imagine entirely new approaches, and to test the untestable. Throughout our history, we have shared a sense of curiosity with our customers at the potential of technology and the power of engineering to solve seemingly intractable measurement challenges, collaborating with them to turn their visions into reality.